This means Disabled Students’ Allowances (DSA) is in place. Contact The Learning Support Centre to set up your support.
It outlines what you can expect of your support worker and vice versa. We ask you to read this before your support commences.
Most students are happy to sit next to their note-taker, as this often facilitates the note-taking process.
If you would prefer not to disclose to your peers that you have support, your note taker will sit elsewhere.
Tutors will be made aware that there is a support worker present, but confidentiality will be maintained at all times.
If your support includes the use of a note-taker, you may be asked each term if the support worker can photocopy a set of notes. This allows us to maintain the quality, structure and style of your notes.
You sign timesheets to confirm the support has taken place. It is sent to your funding body so we can receive payment. Your support worker will not get paid if you do not sign the timesheet.
Support can be arranged at a time to suit you. This includes evenings and weekends to have sessions with your tutor. It is advisable to meet your tutor face to face as often as possible.
If you need to cancel your support session please contact your support worker. If you cannot get hold of your support worker, please contact the office.
Telephone
Office hours: Monday to Friday 9am – 5pm – 0116 254 8881
Sessions cancelled with less than 24 hours’ notice will be deducted from your allocated hours.
In line with our Failure to Attend and Cancellation Policy, if you miss a second session and the reason is considered ineligible under Student Finance England’s guidance, you will be asked to underwrite the cost of any further missed sessions.
Cancellations will be accepted by phone, text and email, 24 hours a day, 7 days a week.
Telephone
Office hours: Monday to Friday 9am – 5pm – 0116 254 8881
Email: info@learningsupportcentre.com
Sessions cancelled with less than 24 hour’s notice will be deducted from your allocated hours.
In line with our Failure to Attend and Cancellation Policy, if you miss a second session and the reason is considered ineligible under Student Finance England’s guidance, you will be asked to underwrite the cost of any further missed sessions.
If your university cancels a timetabled lecture or seminar with less than 24hours notice and you have support booked, please notify us with email evidence of this to us at: info@learningsupportcentre.com
If you would like to make a request for additional hours you will need to contact your assessor, who will consider the request and liaise with your funding body to gain authorisation for any additional support. Your assessor’s details will be on the first page of your needs assessment report.
or
If you need assistance, please call The Learning Support Centre to discuss your request.
Telephone
Office hours: 9am – 5pm – 0116 254 8881
If you would like to make a request for additional support you will need to contact your assessor, who will consider the request and liaise with your funding body to gain authorisation for any additional support. Your assessor’s details will be on the first page of your needs assessment report.
If you need assistance, please call The Learning Support Centre to discuss your request.
Telephone
Office hours: 9am – 5pm- 0116 254 8881