The Learning Support Centre is committed to protecting your personal information and handling it responsibly.
Why We Collect Your Information
We use diagnostic assessments to identify your current skills, knowledge, strengths and development needs. Assessment results help us:
- Identify learning and support requirements
- Create personalised development plans
- Recommend training and development opportunities
- Monitor progress and measure improvement
- Provide reasonable adjustments where required
- Evaluate the effectiveness of learning programme
What Information We Collect
We may collect:
- Your name and role or programme details
- Assessment responses, scores and results
- Skills gap and competency information
- Learning needs and development requirements
- Assessor observations and feedback
In some cases, assessment outcomes may indicate information about health conditions, disabilities or support needs. Where this occurs, we will process such information in accordance with UK data protection legislation.
Lawful Basis for Processing
We process your information under one or more of the following lawful bases:
- Legitimate interests
- Performance of a contract
- Compliance with a legal obligation
Who We Share Information With
Assessment information will only be shared with the PSW Team.
How Long We Keep Information
Assessment records are retained only for as long as necessary in line with our retention policies and legal obligations, after which they are securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion or restriction of processing in certain circumstances
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions about how your information is used, please contact:
The Learning Support Centre
Email: info@learningsupportcentre.com
Telephone: 0116 2548881
By completing a diagnostic assessment, you acknowledge that you have read and understood this Privacy Notice.
