Are you accessible to your disabled clients or learners? Are you disability confident?
There are over 11 million people with a disability in the UK. 83% of disabled customers will “walk away” from making a purchase if products are poorly designed, their customer experience is poor and their needs not met. Disability awareness is not just about accessible publications and buildings, it is about attitude.
By understanding disability and implementing changes accordingly, you will have:
- Informed staff and improved communication
- Improved service provision
- Increased customer satisfaction and engagement
With 23 years’ experience supporting disabled people, The Learning Support Centre have a team of specialists who can offer training and consultancy to support your service.
Training
Use our specialist disability support practitioners to develop and enhance your service and team.
- Promote inclusivity and independence in your organisation
- Improve accessibility and communication with colleagues and clients
- Identify and remove barriers experienced by disabled colleagues and clients
- Help you understand and respond to diversity to achieve service excellence
- Meet legal requirements
Our training uses the Social Model of Disability; our workshops are innovative, interactive, practical and relevant.
We have a range of training which is superb for professionals who are case holding. This could include:
Consultancy work
Got a project but no time carry it out? Need some specialist advice? Please contact us for a free, no obligation discussion of your requirements and how we can help.